Maintain detailed store location and site configuration data in one centralized location!  Symphony.store information system™ facilitates data entry and storage in a central data repository, providing secure and easy access reporting from any web browser.

In today’s market, convenience retail organizations need a system to keep track of store location and configuration information, and provide an easy access means for the organization to report against the data .  Pinnacle’s Symphony.store information system is the most advanced solution available.  Symphony.store information system was designed to facilitate the entry and storage of key data elements and information for all of your stores in one central data repository. Many solutions exist to track store information, but none provide the level of detail found with Symphony.store information system. Symphony.store information system is a critical tool for management, allowing detailed reporting to easily access and review data. 

Symphony.store information system is built on proven web technology, Pinnacle’s Symphony Business Platform.  Information is quickly and easily attainable, remote access only requires a web browser with connectivity to the host database. 

Symphony.store information system can be broken down into many pre-defined subsets of data and provides the ability for you to define and organize new data elements. It also allows users to enter pre-defined field information.  The following information is pre-defined within the system:

• Address and Contact Information
• Parameter Information about Automation Systems
• Configuration for Automation Systems and POS
• Documents, Files, Images, etc for Support or General Information
• Geographic Information about Store Location, Roads, Customers, Competitors, etc
• Store Equipment Information

Authorized Symphony.store information system users also have the ability to create new user-defined fields for those areas they wish to store information about, using the same data repository and reporting tools.  Existing data can be imported via XML for quick setup, or exported for external system data use.  Symphony.store information system includes pre-defined reports to easily review entered data, and also provides hot links to other pertinent store-related information, such as configuration in Symphony.system manager and Symphony.auditor, help desk systems, enterprise business intelligence reporting systems, current weather or traffic conditions at the location, mapping the location, and more.

 Features & Benefits

• No additional software required to gain access to the system; only requirement is a Web Browser and an IP connection to the corporate system
• Centralized database repository for all data and reports
• Save time and money by confirming necessary materials needed for repairs, reducing return trips to stores  
• Quick access to information needed by IT or other groups that a store manager may not know or have readily available
• Data stored in the repository is completely configurable
• Define how data is grouped and the types of data to be stored
• Data from other Symphony Business Platform solutions can be shared with Symphony.store information system
• Upload documents, images, or any other type of file needed
• Data can be imported via XML and exported via XML, or Excel
• Includes reporting to easily review or share data
• Designed to run with other Symphony Business Platform modules, or as a stand-alone solution

Accessing & Using Symphony.store

information system Data

• System can be accessed from any Internet Explorer web-browser
• User level security options to restrict view-only access
• Whether viewing the data or running a report to review the stored information, there are many benefits:
  • Supervisors can look up store information like manager names and phone numbers
  • Maintenance crews can easily generate a report to show them what type of equipment is in use at a store
  • The leasing office can find information about store lease agreements or square footage
  • The IT group can access data about POS or other store devices
• Multiple ways to access and review the data:
  • Set selection criteria to determine what you want to see
  • Generate a report to see specific values for a store or for groups of stores
    • Maintenance Group needs to know what coolers or beverage dispensers are installed at each store
    • IT Group needs to know what POS systems are running on each register at each store